NHS Highland Wins Award for IBD Service Transformation

NHS Highland’s IBD team has received accolades at national level for innovative care for patients with Crohn’s disease and ulcerative colitis.

NHS Highland, Openbrolly Health and Crohn’s and Colitis UK have worked together to create an award winning service.

Patients can now directly message their care team and receive information about their disease through a new app which can be used to record daily symptoms, which are then displayed on the NHS Highland intranet and viewed by staff.

Funds raised by the local Crohn’s and Colitis UK Group will be used to create video infographics which will be shared with patients with inflammatory bowel disease (IBD) via their smart devices.

Subsequently, the clinical team can now take down the details of telephone and video consultations in real-time and this will then go straight into the hospital and primary care electronic records. This development means patients still get all the advice they need without going into hospital.

The learning from this approach is being shared as part of NHS Highland’s work on ‘Transforming Outpatients’ which is responding to patient feedback to improve the quality of patient care.